Shipping Policy
SHIPPING POLICY
1. ORDER PROCESSING
All orders placed on www.Maison Cévoria.com are processed with care.
- Processing time: 1–3 business days
- Orders placed on weekends or public holidays will be processed on the next working day
Once your order has been processed, it will be dispatched to our shipping partner.
2. DELIVERY TIME
Estimated delivery time is 5–15 business days, depending on your location.
After your order has been shipped, you will receive a confirmation email with your tracking information.
Please note that delivery times are estimates and may vary due to external factors.
3. SHIPPING COSTS
We offer free shipping on all orders.
There are no additional shipping fees or minimum order requirements.
4. ORDER DETAILS
Before completing your order, please ensure that:
- Your shipping address is correct and complete
- Your contact details are accurate
We are not responsible for delays or delivery issues caused by incorrect information provided by the customer.
5. DELAYS
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High demand or peak seasons
- Carrier delays
- Customs processing
We appreciate your patience and understanding in such situations.
6. LOST OR DELAYED SHIPMENTS
If your order appears to be delayed or lost:
- Contact us at info@Maison Cévoria.com
- Include your order number and tracking details
We will assist you in resolving the issue with the shipping carrier.
7. CUSTOMER SUPPORT
If you have any questions or need assistance with your order, please contact us:
Email: info@Maison Cévoria.com
Website: www.Maison Cévoria.com Our team is here to help and will respond as quickly as possible.